FAQ

 

What services do you provide?

We provide a base service package, but all services are negotiable! The base package includes an interior and exterior security check, plumbing and heating check, mail pick up, and then seasonal property maintenance (snow removal or lawn care).
 

How much does it cost?

Our price is dependent on a few factors, including property size, location, and services required. It also depends on if you’ll be away for a little while or a long while! But if you give us a call, we’ll be able to provide you with an on the spot, over the phone estimate! No waiting for someone to come to your house!
 

Do you take care of pets?

While we love pets, unfortunately we cannot take care of someone else’s at this time. (But we’d love to meet them!)
 

are you insured?

Absolutely! We also ensure that all our team members have gone through a background check.
 

Who is the homefront secure team?

I’m Joel, the owner and founder at Homefront Secure! I have operated in this industry for a few years now. And with a military background myself I know firsthand the stress of leaving your home to someone else. We are also a proud supporter of veteran employment initiatives, having had multiple former and serving members of the CAF bring their unique and valued perspective to our team!
 

why should i hire you?

Because you won’t regret it! A lot of people don’t realize that in most cases, leaving your home for more than a few days can make for a real headache with your insurance if anything bad happens while you’re gone. As opposed to trusting a friend or neighbour who may forget to swing by, or leave a lawn to grow in to a jungle, our team will be there as agreed, and do the job we said we would… not just because we have to, but because we care!

You’re paying for quality and guarantee, and we’ll see that you get it!

BUT MY LANDLORD/FRIEND SAID THEY’D CHECK IN

The bond of trust between friends is a truly beautiful thing. But life is unpredictable, and things come up. Unless you have a contracted and insured housesitting provider like Homefront Secure taking care of things! No matter what life throws our way, we see our contract with you as more than an obligation: its our word! Through clear communication and planning we will provide you with peace of mind and a guarantee that your interests are well taken care of.

I’m deploying, what about me?

First of all, thank you for doing what you do! On top of our base package, deployed members of the CAF receive a specialty package including enhanced mail service, a Welcome Home care package/gift, and guidance regarding your deployment benefits. Most of our military members have received our services at no personal cost!*

Just give us a call or drop us an email, and we’ll be more than happy to walk you through everything you need to initiate your claim process and get your home taken care of!

*”No personal cost” subject to military reimbursement entitlements. Call us for more details!